If the research is correct, don’t have people work in teams. As it’s been reported in other places, the distinction made is that high performers pull up low performers by 15%. Low performers pull down others by 30%. This seems bad and not a good idea. It means teams will spiral down in performance.
This is how it’s been re-broadcast in other sources, but it’s not quite what the research says.
For example, and according to the ‘popular’ reporting of the study, let’s say you have a high performer at 90% productivity. It could be greater because the effect is even worse at a higher productivity level. Let’s say the low performer is at 70%. By sitting next to a low performer, the high performing person loses 27% of their productivity (30% of 90%). Meanwhile, the low performing person gains just over 10% productivity (15% of 70%), maybe a bit more if their initial productivity is higher. But even if the high/low distinction is 85-90%, the low performer only gains 13% while the top performer still loses 27%. The pair’s performance deteriorates. If the team would need to have one high performer and 3 at 70% in order to have team performance improve; the team probably needs a 3:1 ratio of low performers:high performers.
Fortunately, that’s not what the research showed. The study showed that the low performers get a bump up, and the high performer doesn’t decrease productivity. The high performance is only degraded if they’re by a toxic employee, which in this study was only 2% of the total employee population.
So please do form teams. But keep the toxic employees out of them.
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